Refund Policy

We stand behind the quality of our educational content and services. If you are not completely satisfied with your purchase, you may request a full refund within 30 days of your purchase date.

Eligible for Refund:

• All digital courses and educational materials
• Community membership subscriptions
• One-time purchases of trading guides and resources
• Monthly or yearly subscription services

Refund Conditions:

• Request must be made within 30 days of purchase
• Original payment method must be accessible for refund processing
• Account must be in good standing with no violations of terms
• Refund request must include reason for dissatisfaction

How to Request a Refund:

1. Email our support team at rizztradinggroup@gmail.com
2. Include your order number and reason for refund request
3. Provide your full name and email address associated with the purchase
4. Our team will review your request within 2-3 business days

Processing Timeline:

• Refund approval notification: 2-3 business days
• Processing time: 3-5 business days
• Bank processing time: 5-10 business days
• Total refund timeline: 7-15 business days

In certain circumstances, partial refunds may be issued:

• Subscription cancellations after partial usage
• Bundle purchases where only some items are returned
• Prorated refunds for monthly services
• Cases where significant value has been received

The following items are not eligible for refunds:

• Requests made after the 30-day refund period
• Free products or services
• Accounts suspended for terms of service violations
• Third-party services or integrations
• Customized or personalized content

We encourage customers to contact us directly before initiating a chargeback. Chargebacks without prior contact may result in:

• Immediate account suspension
• Loss of access to all services and materials
• Reporting to fraud prevention networks
• Legal action for fraudulent chargebacks

For refund requests or questions about our refund policy, please contact:

We reserve the right to update this refund policy at any time. Changes will be effective immediately upon posting. Continued use of our services after changes constitutes acceptance of the new policy. For significant changes, we will provide 30 days notice via email.